Setup

Getting WhatsApp Business API access set up right, the first time.

Setup Sep 7, 2026 · 7 min read

How multiple team members can answer one WhatsApp number without talking over each other

A shared WhatsApp number does not need to mean shared confusion. Here's how whacl keeps AI replies, human handoffs, and conversations across WhatsApp, Instagram, and Messenger in one organized inbox.

Read article →

Setup Aug 19, 2026 · 3 min read

Can I keep using WhatsApp Business on the same number while whacl answers customers?

Yes — if your number is eligible for WhatsApp Coexistence, your team can keep using the WhatsApp Business app on the same number while whacl handles incoming questions from your catalog and policies. Your team can see the conversation and take over when a customer needs a person.

Read article →

Setup Jun 12, 2026 · 6 min read

How to get WhatsApp Business API access

The regular WhatsApp Business app runs out of room fast once more than one person needs to reply. Here's what actually changes with the Cloud API, and what Meta requires to approve a business.

Read article →