Category
Sales
Turning conversations into orders without hiring a call center.
Sales
Aug 17, 2026 · 5 min read
WhatsApp's Catalog feature isn't a chatbot, and treating it like one costs you leads
A catalog card shows a photo, a name, and a price. It can't tell a customer whether that item comes in a different size, whether you deliver to their city, or whether it's actually in stock this week. Here's where the built-in catalog stops and a real answer has to start.
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Sales
Aug 10, 2026 · 4 min read
When to let AI reply, and when not to
Full automation is rarely the right setting on day one. A staged rollout gets the speed benefit without the risk of a bad answer going out unread.
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Sales
Jul 30, 2026 · 5 min read
Turning WhatsApp leads into sales without hiring a full-time agent
You don't need a call center to stop losing leads to slow replies. A simple qualify-then-handoff flow gets most of the way there.
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